PASSENGER INFORMATION & FAQ'S:

To simplify the aircraft charter process we have provided some guide lines and suggestions.  Our objective is to inform first time users of charter and refresh the memories of our experienced customers. 

One thing is assured, after experiencing the convenience and luxury of private aircraft charter, you may never feel completely satisfied with commercial airlines again. 

Where do I Start? - Deciding on Aircraft Type:

The aviation industry is just about as complex and confusing as any you could imagine, this is why it is vital you make contact with well informed aviation professionals.  It is JetCorp's job to know the industry intimately; as pilots we are then able to "educate you" allowing you to make an informed decision about your upcoming flight.  Some of the primary considerations are:

     

  •  Passenger numbers - distance to travel - number of locations to visit - number of days away.
  • Depending on distance, do I require/want a turbo-prop or jet aircraft? 
  • Do we require an economical, practical solution or is a state of the art, jet aircraft preferred?
  • Are all runways accessible by all aircraft  - what are the limitations, if any?
  • What are the weather considerations and operational parameters?
  • Are private terminals available for arrival/departures - is there an additional charge?
  • Are the pilots sufficiently experienced and are your executives/family in competent hands?
  • Are Australian standards world's best practice?
  • What standard of maintenance is the aircraft subjected to?
  • Are we able to gain access to the Air Operators Certificates/Insurances/Certificate of Compliance/Pilot Records etc.
  • And the list goes on.... 

As you can see there is much to be considered.  This is exactly where JetCorp excels; we ensure any aircraft made available for your flight is totally compliant with all Civil Aviation Safety Authority (CASA) rules and regulations.  We provide peace of mind and all relevant details, when and where required.  We have provided aircraft for Presidents, Prime Ministers and many high profile VIP's and we will provide exactly the same level of service and safety for you and your family/colleagues. 

Flight Information:

After deciding on an aircraft type and flight schedule, the following information is relevant on flight day.

  • You will be provided with a flight schedule outlining the departure and arrival times for each sector of the charter.
  • For smaller aircraft [8-12 Pax] passenger are requested to arrive 15 minutes prior to departure as security is less stringent.  For airliners [100+ Pax]  arrive 60 minutes prior to departure; although the flight is entirely yours, security screening is still necessary if departing through domestic or international terminals.
  • It is suggested luggage be limited to 15 kgs in soft bags for smaller aircraft, including corporate jets.  Larger regional airliners (100+ seats) can accommodate 20kgs per passenger but this weight will be confirmed in the planning stage.   Excessive luggage may limit endurance and range, necessitating additional fuel stops and increasing overall cost.
  • Standard passenger weights across all aircraft, large and small are approximated at 84kgs (male) and 69kgs (female) - helicopters Pax weights are calculated at 80kgs per seat.
  • Carriage of Dangerous Goods, including aerosols, firearms/ammunition, matches, gas cylinders, chlorine, hydrogen peroxide, brake fluid, flairs, mercury and wet cell batteries plus many more, are forbidden.  Many of these articles are lethal aboard aircraft and must be declared for everyone's safety.  If in doubt, please request assistance before boarding.  Dangerous Goods can be carried but must be processed by approved personnel.
  • For some domestic flights into military facilities, several days notice is often required to gain the necessary landing approvals.  International flights require 3 to 7 working days notice to gain the necessary entry/landing and overfly approvals.  Be mindful, the flight cannot proceed without the completion of the requisite paperwork.
  • For international flights, a detailed passenger list, including a valid passport number, names, gender, reason for travel and contact details must be provided to JetCorp a minimum of 48 hours prior to flight.  
  • Smoking is not permitted on any Australian aircraft under any circumstances.

    If unsure of any aspect of your flight, our Flight Service Managers are contactable on

    Contact info@JetCorpAustralia.com  or

    1300 JETCORP     [Australia] or +61 (0)402 095 737 / +61 2 9699 6411 [International]